Verizon sent man a refurbished phone with MDM, then deleted his data remotely

The unexpected restarts and factory reset experienced by Collery may have been evidence that Verizon was using its MDM system to send instructions to a large number of devices. “When you have a fleet of demo phones like this and you have MDM, you’re just sending instructions to all the phones,” Quintin said. If Verizon has a policy to wipe demo phones periodically, it might simply have been “time for that policy to kick in and that’s why his phone got wiped,” Quintin said. …