Lloyds customers unable to make payments due to IT glitch

Lloyds Banking Group has apologised after thousands of its customers were unable to make payments or send money due to another IT glitch. According to Downdetector, a website that lets people track real-time service issues and outages, customers started noticing problems shortly after 11am on Wednesday, with issues affecting many of the group’s brands: Lloyds Bank, Halifax, Bank of Scotland, Scottish Widows and MBNA. More than three hours after the apparent outage began, some customers were still experiencing problems with the group’s mobile apps and websites. Some customers said they needed to send money , while others said the glitch meant they could not access their accounts or buy lunch or groceries. Some of those left in the lurch argued they should be compensated for the inconvenience . Responding to customers on the X platform, Lloyds and Halifax said they were aware some customers were having issues with their apps and online banking, adding: “We’re really sorry about this. We’re working hard to fix it.” Shortly before 3pm, the group issued a statement saying: “All our services are back up and running. …