Woman who drowned in Suffolk ‘might have been saved’ if fire service alerted more quickly

A woman who drowned after getting stuck headfirst in sea defence rocks might have been saved if the ambulance service had alerted the fire service quicker, a coroner has said. Saffron Cole-Nottage, 32, was walking the family dog with her daughteron the seafront at Lowestoft, Suffolk, when she fell as the tide was coming in on 2 February 2025. A girl called 999 at 7.52pm and within the first 30 seconds of the call explained to an ambulance service call handler that Cole-Nottage was “caught head down in the rock” by the seafront. At 7.57pm and 7.58pm the caller made reference to Cole-Nottage “screaming”, before stating a minute later that she was “in the water now”. Suffolk fire and rescue service was the last of the four emergency services to be notified, with the first communication to them being at 8.04pm. Firefighters were on the scene at 8.22pm and the Suffolk area coroner, Darren Stewart, said it took them less than half a minute to free her after the first hands were placed on her at 8.29pm. Cole-Nottage, a cleaner, was declared dead at 8.44pm. The coroner, recording a narrative conclusion, said Cole-Nottage had “died from drowning which has come about due to accidental circumstances”. Stewart said the East of England ambulance service “didn’t immediately contact the fire service”. He added: “Had the Suffolk fire and rescue service been immediately alerted to the incident … it’s possible that Saffron would have been extricated from the rocks sooner and survived. …