How companies weaponize the terms of service against you

Today, I’m talking with Brendan Ballou, founder of the Public Integrity Project and author of a new book, called When Companies Run the Courts , about the rise of forced arbitration. Brendan’s actually been on the show before — his previous book, Plunder , was about private equity taking over huge swaths of American life, and that conversation is among our most popular episodes. Forced arbitration is similarly everywhere in modern life. Deep in every single