Amazon launches an AI shopping assistant for the search bar, powered by Alexa+

TechCrunch ·

Amazon launches an AI shopping assistant for the search bar, powered by Alexa+

Whether you like it or not , Amazon continues to put AI at the center of the shopping journey. The company announced Wednesday “Alexa for Shopping,” its new personalized AI shopping assistant, …

Whether you like it or not , Amazon continues to put AI at the center of the shopping journey. The company announced Wednesday “Alexa for Shopping,” its new personalized AI shopping assistant, powered by Alexa+. Notably, the experience will replace Rufus, its generative AI shopping assistant that launched in 2024. According to the company, Alexa for Shopping is designed to offer a voice- and touch-enabled shopping experience across mobile, desktop, and Echo Show smart displays. While Rufus focused on helping customers discover and compare products, Alexa for Shopping is meant to provide more personalized recommendations and automate the shopping experience across Amazon and other online retailers. Now available to U.S. customers, Alexa for Shopping can answer anything from “What’s a good skincare routine for men?” to “When did I last order AA batteries?” Users can type their question into the main search bar or the dedicated Alexa for Shopping chat window, and Alexa will provide tailored answers, recommendations, and even create custom shopping guides. The company says the assistant understands customers’ habits, preferences, and purchase history to bring “that connected, personalized assistance to how you shop” and to make the assistant “more personal and more helpful over time.” Image Credits: Amazon Beyond answering questions, Alexa for Shopping can compare products, track prices, and even schedule recurring orders for essentials like pet food or paper towels. …

Original source: TechCrunch

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AI · United States