UK regulator launches review of ‘aggressive’ claims management firms amid compensation concerns

The City regulator has launched a review of claims management companies amid concerns that firms are misleading victims of financial scandals, such as car finance, about their compensation. The Financial Conduct Authority (FCA) said some companies were pursuing “aggressive marketing, misleading advertising and unfair exit fees”. Some consumers are also being signed up without their permission or by multiple companies, the FCA said, which could delay compensation they are owed. …